Imagine if you could access every public service online.
Imagine if this was supported with great social customer service.
Where required you could also make an appointment any time with a real human.
Imagine if you had access to the data to inform decision-making when interacting with any public service.
In today’s episode I explore digital government and how and why this will transform your relationship with public services and how it will transform trust and engagement with our public sector.
Coming up in episode 57:
- Benefits of digital transformation in Government
- 6 features of digital Government
- What countries are advanced when it comes to digitisation of their public services
- I speak to Brian Chidester, Industry Vice President for Public Sector at Genesys and the host of The Government Huddle with Brian Chidester podcast
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The Public Sector Marketing Show is a weekly podcast dedicated to digital marketing and social media insights for government and public sector pros hosted by Joanne Sweeney, founder of the Public Sector Marketing Institute.